fg61 FAQ — Answers to All Your Questions

Opening an account at fg61 is very straightforward. You will need an active mobile number, an email address, and a strong password. Simply fill in the registration form and submit it to create your account. Please note that only people aged 21 or above are allowed to open an account at fg61.

You will need to verify your identity before making your first withdrawal request. Send a scan or clear photo of your National ID (NID) or passport to support. Our team will complete the verification within a few hours and send you a confirmation email. The verification process only needs to be done once.

Click the "Forgot your password?" option on the fg61 login page. Enter your registered email or mobile number and a password reset link will be sent to you. The link usually arrives within a few minutes. If it does not arrive, check your spam folder or get help via live chat.

No, under fg61 rules each person may only hold one account. Creating multiple accounts may result in those accounts being suspended and bonuses being cancelled. If you are having trouble accessing your account, contact support directly — there is no need to open a new account.

Yes, you can request a temporary account closure at any time. Let support know via live chat or email. This is an important tool for responsible gaming. Contact support again after the specified period to reactivate your account.

Deposits via bKash are completed almost instantly. If you make the payment with the correct reference number and specified amount, the funds are usually added to your fg61 account within a few minutes. During busy periods it may take up to 15 minutes. If you experience any issues, contact support with your transaction ID.

The minimum deposit at fg61 is ৳300 and the minimum withdrawal is ৳500. These limits apply equally to all payment methods — bKash, Nagad, Rocket, and Upay. Processing is faster when you transact in slightly larger amounts rather than making many small transactions.

Log in to your fg61 account and go to the "Deposit" section. Select the Nagad or Rocket option, enter the amount, and follow the on-screen instructions to complete the payment from your mobile app or via USSD (*167# or *322#). Once the payment is confirmed, funds will be added to your account automatically.

fg61 generally processes withdrawals within 1 hour. If your account is verified and wagering requirements are met, the request is processed quickly. This speed is maintained at night and on weekends as well. If there is any delay, let support know via live chat.

fg61 itself does not charge any deposit or withdrawal fees. However, your mobile banking operator (bKash, Nagad, Rocket, or Upay) may apply their own transaction charges. This depends on the operator's current tariff, which you can check directly in the relevant app.

Yes, Upay is one of fg61's approved payment methods. Just like bKash and Nagad, you can easily deposit and withdraw using the Upay app. The minimum deposit amount is the same — ৳300.

Go to the cricket betting section on fg61 and select the BPL match you want. Choose your preferred bet from the available markets, including match winner, top batter, highest wickets, and more. Enter the amount on the bet slip and confirm. In live in-play betting, odds change after every ball while the match is in progress — so make your decisions quickly.

RTP (Return to Player) is a theoretical percentage indicating how much a game returns to players over the long term. For example, a 96% RTP means that on average ৳96 is returned for every ৳100 wagered over a long period — but this is not a guarantee, as every spin is completely random. All games at fg61 are powered by certified Random Number Generators (RNG).

Yes, fg61 is fully mobile-friendly. You can open the site from any smartphone or tablet browser and enjoy all games, slots, live casino, and betting features. There is no need to download a separate app — the full experience is available directly from a mobile browser.

fg61's live casino games run on platforms provided by internationally recognised suppliers such as Evolution Gaming and Ezugi. Live dealers deal from real studios and the entire process is broadcast in real time. This ensures full transparency and leaves no room for manipulation of results.

Yes, fg61 offers live in-play betting on major cricket events including IPL, T20 World Cup, and ICC tournaments. Odds are updated after every ball during the match. You can place bets at key moments such as wicket falls, power-plays, and final overs. A good internet connection makes the experience even more enjoyable.

When you create your account at fg61 for the first time, you will receive a 100% bonus on your first deposit, up to ৳20,000. This means if you deposit ৳5,000 you will receive an additional ৳5,000 as a bonus, giving you a total balance of ৳10,000. To receive the bonus, use the applicable promo code (if any) at the time of your first deposit after registration.

A wagering requirement is the number of times you need to bet a bonus amount before you can withdraw it. The wagering requirement for the fg61 welcome bonus is 20 times. This means if you receive a ৳5,000 bonus, you need to place a total of ৳100,000 in bets before that bonus can be withdrawn.

fg61's VIP program has five levels — Bronze, Silver, Gold, Platinum, and Diamond. Play regularly to move up to higher levels and earn weekly cashback. The maximum weekly cashback is 0.2% at Bronze, 0.4% at Silver, 0.6% at Gold, 0.8% at Platinum, and 1.0% at Diamond level.

fg61 regularly runs various promotions and offers. You can find reload bonuses, cashback offers, special tournament promotions, and more. Visit the fg61 promotions page regularly or ask via live chat to stay up to date with the latest offers.

A bonus may be cancelled for several reasons — such as creating multiple accounts, registering with incorrect information, violating bonus terms, or unusual betting patterns. All bonuses have their own terms and conditions — read them carefully before claiming. Contact support if you experience any issues.

fg61 uses advanced SSL encryption technology to keep all your personal and financial information secure. Your data is not shared with any third parties. Read our privacy policy for full details.

fg61 takes responsible gaming very seriously. If you feel that gaming is having a negative impact on your life, contact us via live chat — we will help you with self-exclusion, deposit limits, and other protective tools. Talking to family and friends is also a good step.

Self-exclusion is a feature that allows you to close your own account for a specified period of time. To activate it, contact fg61 via live chat or email [email protected] and let us know how long you would like it to last. Your account will not be reopened before the specified period ends.

No. fg61 strictly operates for people aged 21 and above only. Age is verified at the time of registration and identification may be requested if there is any doubt. Parental control software should be used to protect younger individuals.

Yes, fg61 allows you to set daily, weekly, or monthly deposit limits. This helps you play within a budget. Contact the support team to activate these limits. Reducing a limit takes effect immediately; increasing a limit takes effect after some time — this is intentional to prevent overspending on impulse decisions.